The homepage of the New York Food Stamps and White Card Guidelines website now has the translation “Chinese”

new york city Launched on 27thration card (SNAP) and Medicaid (commonly known aswhite card ) On the Guidance website, residents can answer questionnaires based on their situation, find possible exemptions from work requirements, calculate volunteer hours, and get steps to reapply and submit certification. People whose food stamps have been suspended due to work rules can also reapply as per the guidelines on the website.

The website address is nyc.gov/workrules, and there is a “Chinese” translation option on the homepage. The questionnaire first asks users to choose between food stamps, white cards, or both, and then asks about their age, whether they have been suspended from receiving food stamps, whether there are children under 14 at home, as well as their health, schooling, caregiving, and work status, and then gradually lists applicable guidelines.

For example, an individual who is unable to work 20 hours per week or participate in eligible activities due to a physical or mental health condition may qualify for an exemption from the food stamp work requirement. The results page will provide a medical declaration form, with a Chinese version attached, but it must be filled out by a medical service provider and then uploaded to the Municipal Human Resources Administration (HRA). If the user has been previously suspended, the page will also list re-application admissions.

Those who do not meet the exemption and are not currently participating in qualifying activities will look to employment, vocational training, and volunteering as ways to meet the criteria. Its “Calculate Volunteer Hours” function will ask the family about their monthly food stamp amount and number of adults to estimate service hours needed. Take a person who receives 170 yuan per month and has only one adult in his family, the result is ten hours of volunteer service per month, which is less than 80 hours per month in the normal work path.

The results page also links to a map of organizations recruiting volunteers, the NYC Service volunteer search platform, and the state jobs website. Even after residents receive volunteer services, they must submit activity records as required; Those who arrange to volunteer themselves will need to ask the agency director to fill out a participation form and upload it monthly. While the questionnaire may help explore next steps, formal exemptions and benefit eligibility still need to be confirmed by the competent authority.

Erin Dalton, the city’s director of social services, said the new website continues interdepartmental work to help residents keep food stamps, and officials will also continue to assist people who have lost subsidies to reapply. Residents whose food stamps have been suspended should especially pay attention to the new three-year counting period starting Oct. 1. Those whose benefits have been suspended due to failure to follow work rules can reapply. Re-filling the website questionnaire will not automatically reinstate the subsidy. Residents must apply through Access HRA. After applying, call (718) 762-7669 to complete an interview. A dedicated line provides free interpretation. Those who are not familiar with Internet operations can follow the location links on the website to find HRA Wellness Service Centers or seek help from community agencies.