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New York City will expand its real-time bus arrival display screens, doubling the number of stops previously covered from about 700 to 1,400, and will continue to expand to 2,900 by 2030 through the Next Stop program.
The Municipal Transportation Bureau announced that it will cooperate with bus shelter operator JCDECOX to install real-time bus arrival information displays in five districts of the city from this year, increasing the number of stations providing relevant information from the current approximately 700 to approximately 1,400. This measure is part of the “Next Stop” bus action plan. The city government aims to expand the coverage of real-time arrival information to 2,900 stops by 2030.
The Municipal Transportation Bureau said that based on the principle of route passenger capacity and fair distribution, a total of 1,452 digital display screens will be installed at bus shelters that are eligible for installation, so as to benefit passengers in the five major areas. The city government will also invite bids from operators to install arrival information devices at bus stop sign poles to further expand the scope of services.
“Next Step” action plan has been developed by?Mandani New York Governor Kathy Hochul andCapital Transport Department (MTA ), combined with measures such as improving road facilities to improve the speed, comfort and reliability of buses. The city said the plan, which includes 175 bus routes including services to Fordham Road, is expected to reduce average commute times by six minutes.
City Council Majority Leader and Chairman of the Transportation and Infrastructure Committee Shawn Abreu said that not knowing how long they would have to wait, wait times often seem longer; The display screen allows passengers to avoid bending over repeatedly to check whether the bus is arriving, and they can plan their itinerary with more confidence. Riders Alliance pointed out that knowing the arrival time can help passengers decide whether they have enough time to get to a meal or get to work, and may also benefit businesses along the route.
Some bus stops in the Chinatown and Two Bridges communities have installed electronic stop signs with real-time arrival information. According to public information from the Municipal Transportation Bureau, 11 stations in the district have records of installation completion, including the intersections of East Broadway and Catherine St., East Broadway and Pike Street. For stops without display equipment, passengers can send the six-digit stop number at the stop sign via text message to 511123 to inquire about a bus arriving at the stop; If they only want to inquire about a specific route, they can add the route name to the text message. Passengers can also check the real-time location and estimated arrival time of buses through the MTA official mobile app or Bus Time website.
Mayor Zohran Mamdani said passengers need to know when the bus is arriving so they don’t have to worry about whether they will be able to get to work, school or medical appointments on time. Real-time information can help people plan their day and is also part of improving the reliability of bus services.
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The city government hopes that passengers will know instantly when the bus will arrive, reducing the anxiety of waiting, making it easier to arrange travel for work, school and medical treatment, while improving the reliability of bus services and the overall user experience.
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The Municipal Transportation Bureau will cooperate with bus shelter operator JCDecaux to install additional equipment in five districts of the city starting this year, increase the number of stations providing real-time arrival information from about 700 to about 1,400, and add 1,452 digital displays.
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Passengers can text the 6-digit stop number at the stop sign to 511123, or add the route name to the message to check; In addition, they can also use the MTA official mobile app or Bus Time website to check the real-time location and estimated arrival time.
