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Summary of article:
The errand running platform has launched a “temporary guardian” service that provides pick-up and drop-off services, protects children and plays with them. Although it meets the needs of some families and has been sold 1,159 times, it has caused parents and lawyers to question the platform’s responsibility as it involves the protection of minors.
The errand running platform recently launched a “temporary guardian” service. Parents can place an order and ask an errand boy to drop their kids to and from school, work as a nurse or play the role of a caregiver. The platform shows it has been sold 1,159 times. However, letting strangers go alone with their children also raises safety concerns among parents. Lawyers remind that platforms cannot be released from security protection responsibilities by relying only on agreement statements.
Jimu News reported that the mini program of the company running the work showed that “temporary parent” services are divided into three types, including school, nursing school duty and nursing accompaniment. To pick up and drop children to school as per the agreed route; Nursing staff are to assist in maintaining order or cleaning designated areas as permitted by the school; And the purpose of nursing companionship is to provide temporary care, reading companionship and sports companionship at an agreed location.
Taking Changsha, Hunan as an example, the fee for accompanying students to school is 36 yuan (RMB, same below) per hour and 18 yuan for half an hour; Nursing school duty and nursing companionship are both 50 yuan per hour, 30 yuan for half an hour, and 95 yuan for two hours. There are also plans for 138 yuan for three hours and 178 yuan for four hours.
The Mini Program specifically reminds that “temporary parent” is only a name for the service and will not change the legal guardianship relationship. Errand Runners provide companionship and care services to the orders, but do not take on guardianship responsibilities.
Regarding this service, some parents told reporters that they were worried about letting their children be alone with strangers because they felt it was too risky. Some parents also admitted that sometimes there is a problem in picking and dropping children during working hours. There is indeed such a need, but they are still concerned about security issues.
Employees of the company running the work said that keeping in mind the specificity of service goals, the platform gives priority to screening workmen with high service credit scores, positive ratings and historical orders. All wrongdoers must register with their real name when registering, and register with the public security department to confirm that they have no criminal record.
Additionally, the platform will provide training and order taking guidance for “temporary origin” businesses. Customers can select the gender of the attendant when placing an order, and request to take photos and upload them during pick-up and handover. Workers should also pay attention to service spirit and wear helmets or fasten seat belts while taking transport.
Staff revealed that currently, about 60% of temporary guardianship orders are for school escorts, while the rest are mainly for school nurses and caregivers.
Fu Jian, director of Henan Zejin Law Firm, believes that this service responds to the actual needs of some families, but when minors are involved, the legal risks are different from normal working business, and the platform must set strict security boundaries.
Fu Jian explained that this type of service is related to matching labor information. Although the platform may declare through agreement that it does not undertake legal guardianship responsibilities, it cannot completely absolve itself of its security obligations by relying only on formal clauses. If personal injury occurs, each party’s responsibility must still be determined based on whether there was negligence in the performance of the platform’s review and management duties and functions.
He reminded that platforms should improve personnel background checks and risk management mechanisms to strengthen the protection of minors; Parents should also carefully assess the risks and confirm handover procedures and emergency response arrangements in advance to avoid vacancies in guardianship responsibilities.
Summary FAQ
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The platform divides them into three categories: transportation to and from school, nursing school duty, and nursing companionship, which respectively correspond to picking up and dropping off children, assisting with arrangements around the school and providing temporary care at an agreed location, reading companionship, and sports companionship.
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Taking Changsha as an example, commuting to and from school is 36 yuan per hour and 18 yuan for half an hour; Nursing and nursing support are 50 yuan per hour, 30 yuan for half an hour, and 95 yuan for two hours. There are also three-hour and four-hour compatible plans of 138 yuan and 178 yuan.
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The lawyer believes this is a labor matching service that involves minors. Even if the platform declares in the agreement that it will not take on custodianship responsibilities, it still cannot completely relieve it of safety and security obligations; If something goes wrong, it still depends on whether there are flaws in the review, management and performance of the contract.
