Huo Chu put forward the mobile phone to renew the licenses of New York manicure and hair salon practitioners, and the processing time was greatly reduced.

Nail and hairdressing practitioners can renew their professional licenses via mobile phone in the future. GovernorHuo Chu (Kathy Hochul) announced the launch of the “Click to Renew” platform on the 12th, which will cover more than 300,000 beauty, manicure, barber and other licensed persons across the state in the first phase. The state government said the average processing time of the new system is less than four minutes, 91% less than the previous 45 minutes, reducing the time it took physicians to fill out forms and navigate the old system.

Applicable professions include beauticians, dermatologists, manicurists, barbers, natural hair stylists and hair removers. The new platform was developed by an in-house team within the state government and is designed with a focus on mobile phone operations. The State Department has removed 22 repetitive or unnecessary steps in the original process, which is estimated to save an average of approximately 40 minutes for each license renewal.

Since the platform’s trial launch in October, nearly 5,000 licensees have completed the renewal, and nearly three-quarters of them have done so via mobile devices such as mobile phones. The user satisfaction rate declared by the state government is 96%. These time and satisfaction figures are state statistics and are not a guarantee of completion time for each applicant.

Huo Chu said that as businessmen work hard to run their businesses, the government should also improve efficiency so that barbers and hairdressers can spend less time dealing with administrative processes and more time serving customers. The state government said hundreds of licensees had reported difficulties with the renovation and participated in testing and provided feedback to help the team adjust the design.

Interested users can visit renew.ny.gov/dos. The State Department’s manicure license renewal page directs applicants for individual licenses in cosmetology, manicure, dermatology, natural hair and hair removal to a new gateway. There are separate renewal guidelines for store business licenses and temporary licenses. Business operators should first check their license type.

According to State Department guidance, manicure license renewals can be applied for up to 90 days before expiration. If the application is pending for more than one year, an additional fine of ten yuan will have to be paid. Those needing assistance can call the State Licensing Services Department at (518) 474-4429. Service timings are from 8:45 am to 4:30 pm. Monday to Friday, non-holidays.

The state government said it plans to expand the new tool to other license categories. This improvement continues the State Department’s earlier work to streamline renewal forms, which has previously reduced renewal application problems by 67% for more than 840,000 licensees across the state.